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Support Coordination

Level 3 Specialist Support Coordination

Our experienced Level 3 Support Coordinators provide specialised support for NDIS participants with complex needs.

What is support coordination?

Level 3 specialist support coordinators work with participants who meet the criteria of complexity, to help remove barriers and to ensure that they can access the appropriate supports. Their role is to reduce complexity in the support environment and to negotiate solutions with a variety of parties to coordinate and implement the participant’s NDIS plan.

Here’s what you can expect

Our Level 3 support coordinators will work closely with you to understand your NDIS plan and connect you with the services you need. If you meet the criteria for complexity we’ll review your support arrangements on an ongoing basis, planning in advance for potential crisis situations. Our team is here to support you in achieving your individual goals.

Meet our passionate team

All of our support coordinators come to their work with a passion for social justice and inclusion, and many of them have lived experience of disability in their own life personally, or through the experiences of their family members. Our Level 3 specialist support coordinators are highly trained, and have experience working with complex needs.

Right by your side, so you can reach your full potential.

Our Level 3 specialist support coordinators have years of training and experience within the disability and training sector, so they know the NDIS inside out and are familiar with all of the local and regional service providers in our area. 

Working together, we’ll make sure that you have access to the services and support that you need to achieve your goals. Here’s some of the ways that we can work together:

  • Help to create an individualised NDIS plan
  • Help to gain funding to cover your special supports
  • Help you understand what supports you are entitled to
  • Help planning and booking appointments that relate to your supports
  • Help accessing the health, education and justice services

What’s the difference between a support coordinator and a specialist support coordinator?

Level 2 and Level 3 support coordinators share many similarities, but they look after different NDIS categories of support. Support coordinators help you plan and implement your capacity building programs, in-home supports and community inclusion programs, while specialist support coordinators help people with more complex needs, including:

  • Psychological and mental health support
  • Ongoing support from a social worker
  • Accessing health, education or justice services

Level 3 specialist support coordinators must have attained a certain level of qualifications to be eligible to work with people who have complex needs, and are highly skilled professionals.

How can a support coordinator help you maximise your plan?

To ensure you get the maximum benefit from your NDIS plan, a support coordinator can help you make informed choices to achieve your goals. 

Here are some things we can help you with:

• Understanding your budget and how it relates to your goals

• Setting up service agreements

• Selecting providers (NDIS registered, mainstream and community)

• Requesting therapy supports in line with your NDIS plan

• Planning, review, preparation and information gathering

• Providing compliments, complaints and feedback to your providers and NDIA

Passionate advocates for people living with autism

The team at Connecting Futures has a special interest in working with people living with autism, and many of us have direct experience of working with, living with and advocating for people who are on the autism spectrum. We are passionate advocates for people living with autism, working together to help achieve their goals.

Want to make the most of your NDIS plan? Let’s chat.

If you have any questions or want to learn more about our Level 3 specialist support coordination services we’d love to hear from you. We look forward to hearing your story.

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Level 3 Specialist Support Coordination


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